Support
We answer every email ourselves.
Email support@ironleaf.app and describe what happened. We aim to reply within one business day.
It helps enormously if you include your device model, your iOS version, and the invoice number involved if the question is about a particular invoice. Please don't send card numbers, passwords or bank details — we never need them.
Common questions
How do I get paid by card?
Connect a Stripe account in Settings, then send an invoice with a pay link attached. Your customer taps the link, pays by card on Stripe's secure page, and the money settles into your own Stripe account. IronLeaf never holds the funds.
My customer paid but the invoice still says unpaid.
Payment confirmations arrive from Stripe within a few seconds normally. If the invoice hasn't updated after a couple of minutes, pull down to refresh the invoice list. If it still hasn't moved, email us the invoice number and we will trace it.
Can I record a payment that came in as cash or a check?
Yes. Open the invoice and mark it paid manually. You can record a partial payment too, and the balance stays in your "you're owed" total.
Where is my data stored?
Your clients, invoices, line items, notes, expenses and receipt photos are stored on your device, not on our servers. Deleting the app deletes them, so keep your device backed up. The full detail is in the Privacy Policy.
How do I cancel IronLeaf Pro?
Subscriptions are billed by Apple, so you cancel through Apple. On your iPhone or iPad open Settings, tap your name at the top, tap Subscriptions, choose IronLeaf, and tap Cancel Subscription. You keep Pro until the end of the period you've already paid for.
Can I get a refund on a subscription?
Apple collects subscription payments, so Apple handles refunds. Request one at reportaproblem.apple.com using the Apple ID that made the purchase. If Apple turns you down and you think that's wrong, write to us anyway and we'll see what we can do.
I paid for Pro but the app still shows me the free plan.
Open the paywall screen and tap Restore Purchases. Make sure you're signed in with the same Apple ID that bought the subscription. If that doesn't fix it, email us.
How do I delete my account?
There's a delete option inside the app, which removes your account record from our servers. If you'd rather we did it, email support@ironleaf.app from the address on the account.
Do you offer accounting or tax advice?
No. IronLeaf keeps your records tidy, but we are not accountants or tax preparers and nothing in the app is professional advice. For anything that affects your tax return, talk to a licensed professional.
Reporting a security problem
If you believe you've found a security vulnerability, please email support@ironleaf.app with the details rather than posting it publicly. We will get back to you.
Contact
Apex Capital Holdings LLC, doing business as IronLeaf
support@ironleaf.app
Company details and mailing address